We’ve all done considerable time there. Americans are spending endless hours on hold, often without food or water, deep inside that secret prison otherwise known as the “Corporate Call Center.” It appears that real-time, human contact is the last thing most companies want to have with us.

To fight back, many Americans are deciding whether to continue doing business with companies based on the experiences they have while incarcerated within these increasingly oppressive automated call answering systems.

CLICK HERE TO LISTEN

Jeff Hoyt
Vashon Island, WA
8.31.06

Wanna hear more Hoytus Interruptus shows? Look to your right and click the “general” category to find two pages worth of great shows.

Oh, and one more thing. I took an interesting flight recently. It’s a flight we’ve all taken, and it’s the subject of the next Hoytus. Hope to post by 10/20 or so.

Meanwhile, I found some pretty fun music for “Voice Jail.” If you like what you hear, most of it can be downloaded in iTunes:

“Wasting Time” by Jack Johnson
“Goddamn Telephone” by Boom Bip and Dose One
“Answer the Phone” by the Drifters
“The Girl from Ipanema” by Kenny G and Orchestra
“Smoke on the Water” by Pat Boone
“Hear Me Calling” by Michael Nesmith
“Telephone and Rubber Band” by Penguin Cafe Orchestra
“Hanging on the Telephone” by Def Leppard

Oh, and check out the bloggers who are blogging about “Voice Jail”: gethuman / Customer Service Report / Customers Are Always / The Social Customer Manifesto / All Business / Flight Wisdom

Where callers go to die